The traditional mode of education has always been face-to-face interaction between the teacher and student. However, with technological advancements, a new mode of education has emerged- online learning. Online learning has become increasingly popular as it not only offers flexibility in terms of location and time but also provides access to a wide range of resources. One aspect of online learning that has gained attention is the use of chatbots, specifically ChatGPT. ChatGPT is an artificial intelligence language model that can engage in human-like conversations, capable of answering questions related to particular topics and domains.

The COVID-19 crisis has further accelerated the adoption of online learning in educational institutions worldwide. ChatGPT can be considered as an e-learning tool, providing 24/7 online support to students. This is especially useful in times when face-to-face interactions are difficult.ChatGPT’s capability to provide quick access to high-quality information makes it a valuable tool in education.

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An area in which ChatGPT has shown promise is in supporting software development processes for engineering education.

Avila-Chauvet et al carried out a study showing how conversational dialogs of a programmer with ChatGPT, assisted in the development of an application that was more efficient in terms of code quality and time. ChatGPT’s potential in education is not limited to computer science or engineering but can also change the pedagogy in management, medical, and science education. However, it should be noted that ChatGPT cannot completely replace human instruction or mentorship but can rather complement traditional learning methods. It is imperative that teachers, instructors and tutors effectively integrate ChatGPT into their lesson plans. In addition to providing students with on-demand support, ChatGPT’s intelligent learning platform offers personalised and adaptable content. Moreover, it can be used to evaluate how a student is learning from the material throughout a course. Research has shown that ChatGPT can enhance student learning and access in higher education. Furthermore, in the medical domain, ChatGPT has shown great potential in assisting with medical education and exam preparation. Despite its potential benefits, we must remain mindful of the ethical considerations involved with using AI technology in education.

One important consideration when using ChatGPT in education is the reliability and accuracy of information provided by the tool. Educators need to ensure that students understand the limitations of ChatGPT and use it as a tool for information retrieval rather than solely relying on it for answers. Another consideration is the responsible implementation of ChatGPT in education.Halaweh has proposed strategies for ensuring that the technology is used ethically and effectively, which includes developing guidelines on how to use ChatGPT in education, carefully selecting the scenarios where it is appropriate to use ChatGPT, and incorporating training programs for teachers on how to effectively integrate this technology.

In conclusion, ChatGPT has the potential to greatly enhance education in various domains. Its accessibility, personalization and cost-effectiveness make it a valuable tool for educators and students alike. However, it is crucial to ensure that its use in education is ethical and responsible. While ChatGPT cannot replace human instruction entirely, it can complement traditional learning methods and assist with on-demand support, personalised content delivery and evaluating students.